Our Winter '17 Release is a game changer for ESP clients. It's fueling an unparalleled innovation in Retail Field Management and Execution. No other company is delivering this quality of platform, extreme clarity, communication, and user experience to enable manufacturers, MSO's, and Retailers to transform themselves and connect with their customers in entirely new ways. And the best thing about it? 100% of feedback from our market is that NOBODY has the combination of tools, beauty, and simplicity that we have with this Release!
Control and Focus
Our 28 year journey of writing software to fuel our customers' ability to GET AND KEEP EVERY STORE PERFECT has made two things extremely clear: the more CONTROL field management has over the ability to FOCUS each field team member, the more likely the OUTCOME. This release is a completely redesigned platform dedicated to ensuring 100% execution on-time and on-budget, while creating efficiencies for touching more doors without increasing payroll.
We've renamed our management, administration, and reporting tool to ESP:Control. Control provides one platform, one experience. It's been completely rebuilt to be beautiful, extremely simple to use, yet more powerful than any direct competitor.
It begins with assigning work. From completely unscheduled work to some of the most complex schedules our toughest customers can imagine, scheduling is point-and-click simple. Or, if you prefer, upload a spreadsheet and you're ready to go.
Gain Extreme shelf level and field level visibility
Connect your entire service world with tools for merchandisers, salespeople, schedulers, and customers -- giving customers a seamless service experience. Control is metrics driven with beautiful, intuitive dashboards that offer endless ways to drill down, slice, dice, filter, and export. The above tools used in parallel with automatic email alerts to keep all stakeholders informed at all times provide a fast, simple, secure way to ensure that everybody who needs information has it at their finger tips -- quickly, easily, and securely.
Capabilities include real-time activity view, operational alerts, geo-stamped everything (including photos), filtering and sorting capabilities and dynamic activity tracking and routing to help during high-demand service periods. And of course, extreme visibility into shelf conditions.
We're most proud of, and excited about, our newest mobile tools, ESP:Focus. With dedicated apps for Android, iOS, and Web based versions, field reps are empowered with an incredibly easy to learn tool that is the same across all versions. Learn it once, and you know them all.
Become empowered to adjust the amount of control over your field team to suit your business
At it's most restrictive, Focus keeps reps, well focused, on the next most important store and the next most important task in each store all day long, every step of the way. At ESP we like to say "first things first, and second things never" -- and that's exactly what Focus does. It ensures that 100% of reps are at the most important store, working on the most important task 100% of the time.
Or choose to empower reps in the field with the ability to create and update their own work schedule, and/or change schedules and job status from any device, making them more productive than ever.
Focus provides beautiful, simple, elegant dashboards to guide field reps through their work, all the while ensuring perfect execution for perfect stores. It's also time-tracking every move of every rep (and optionally geocoding those moves) for their entire working day. These automatic time studies feed back into metrics dashboards to help field management streamline operations to gain more doors within current budgets -- and ensure that field-based fraud remains at zero. And at the same time protecting you from payroll related issues by maintaining records of every second of work.
No Surprises Pricing
With three levels of pricing choose what works best for you, and then rest assured that your cost fluctuates predictably with your usage of the system.
Get Started Today
Our well defined sales and implementation process will walk your company through our simple and proven onboarding process; and you'll gain extreme visibility, Control, Focus, and metrics-driven results that lead to 100% execution, more doors, and a lower overall field budget. And your employees and customers will love you for it.