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Retail Greatness Blog

You Don't Need to Manage Retail Merchandisers Every Minute...But Here Are 8 Reasons You Should

MSOs and manufacturers with field teams have a common challenge: staying on top of their field reps. Vendors with employees in the field need tight management at times. To keep EVERY STORE PERFECT, you've got to get and receive communications to understand:

  • where reps are located or what their daily travel plans look like
  • what the in-store situation is
  • how long reps are on site
  • who is available for an open job
Topics: Field Manager Greatness field management software perfect retail execution

How Do you Get More Doors From Your Retail Field Reps?

With the recent increase in store closures, competition is heating up for manufacturers and MSOs who support retailers. So you've got to be thinking about how to separate your company from other supply chain vendors who might be looking to carve out a bigger piece of the shrinking pie.

Topics: Field Manager Greatness 100% Retail Execution more doors retail execution

13 Outstanding Qualities of Field Merchandising and Sales Reps

Merchandising has been a high-turnover space for years. Field reps come and go, but you want to hang on to "the good ones" (or if you're a merchandiser, you want to be the "good one" they hold on to!)  So what makes a successful sales and/or merchandising rep? Here are 13 qualities that can make someone a perfect rep for your merchandising services team.

Topics: Field Rep Greatness Field Manager Greatness

The SINGLE Most Important Factor That Makes a Successful Merchandising Field Service Manager

Topics: Field Manager Greatness Field Executive Greatness communicating to your field force best mobile app

Manage Retail Execution to Get and Keep Every Store Perfect

You'll never get and keep Every Store Perfect until field managers, sales reps, front-line merchandisers -- actually --  everyone that faces your customers are on the same page. It just doesn't work otherwise. 

Topics: Field Manager Greatness Field Executive Greatness retail execution

Get Retail Execution Right Or Lose To ecommerce

Chain Store Age recently posted an article about Google Express. It seems that households equipped with Google Home can now shop retail through the voice-activated assistant.

Amazon has a similar service in place known as Alexa. It looks like the so-called "internet of things" is set to invade the retail shopping ecosystem. Should you be worried about the above as a merchandiser? YES. Why? Because of the negative effect on your retail clients -- and how that will eventually dry up merchandising jobs.

Topics: Field Manager Greatness field rep greatnes improve retail execution

Tips for Training Field Workers to Be More Successful in the Field

The hardest thing for any company is to hire someone who has exactly what you're looking for in order to meet the demands of the open position. The second hardest thing is to train that person on what it is exactly that s/he will need to do going forward in order to excel in that position.

Topics: Field Rep Greatness Field Manager Greatness

5 Ways to Better Engage Your On-the-Go Field Reps

Truth be told, it's awfully difficult to motivate a team when its members are scattered about the country -- or the globe. It's hard enough getting field reps to engage by communicating with you, let alone keeping them engaged in – and passionate about – their day-to-day activities.

Topics: Field Rep Greatness Field Manager Greatness engagement

6 Tips to Help Managers Enjoy Better Relationships with Their Field Reps

There's nothing that can sour a business relationship faster than having a manager who appears not to care about an employee's performance. The more communicative a field manager can be, the happier his or her field reps will be. 

Topics: Field Manager Greatness

Practice Extreme Pre-Call Planning for Extreme Retail Execution

"The key is not the will to win... everybody has that. It is the will to prepare to win that is important." -- Bobby Knight, the most all-time winning college basketball coach at the time of his retirement.

How well do you and your field team prepare to win? An honest answer to that question can be the first step in becoming a dominate force in retail execution. And when you're ready to dominate, follow the step-by-step guide in this post for extreme pre-call preparation.

Topics: Field Manager Greatness field rep greatnes pre-call planning